Support

Email support is always available at support@tdcollaborative.com, by phone at 781-933-6116, or by fax at 781-218-2682.

FAQs

  1. How fast does the viscometer respond to changes in viscosity or temperature?
  2. What is the long term stability of your measurements?
  3. How do I Connect to a Computer?
  4. What's necessary for Viscosity Control?
  5. Why Choose TD Collaborative?
  6. Do you offer demos?
  7. How Does it the Vibrating Beam Viscometer Work?
  8. How it works: 300-Series Viscosity Measurement [VSH323]
  9. What does the rigid post do?
  10. What are the advantages of vibrating cantilever beam measurement?
  11. How is temperature measured?
  12. How is the Model 323 sensor different?
  13. What is the difference between the various sensors?
  14. What is the measurement accuracy?
  15. What about pressure sensitivity?
  16. How do you clean the sensor?
  17. Why is the body so long?
  18. How does Temperature Stabilized Viscosity differ from Temperature Corrected Viscosity?
  19. How do I install the sensor into a Process Line?
  20. How is the sensor installed into a tank?
  21. What about electronics for the sensors?
  22. Are there OEM configurations available?
  23. How does the software interface work?
  24. What is the response time for viscosity and temperature?
  25. Can I set the shear rate?


 
How fast does the viscometer respond to changes in viscosity or temperature?
The viscosity measurement response time is effectively two seconds. Measurements are made 5 times per second; however, the analog outputs are refreshed every two seconds. If data is being read on the serial port, the fastest "Logging" [output] refresh time is 10 seconds. Of course, to achieve fast measurement response it is important to have robust flow.

Temperature measurement has a thermal characteristic time of about 30 seconds, so a step change in temperature will be accurately sensed within two minutes. For additional details see technical note TN4355, "Thermal Response Time".

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What is the long term stability of your measurements?
Measurements have been made over a one month period to test stability with no observable tendency for drift. For additional details see Technical Note TN4200, "Measurement Stability".

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How do I Connect to a Computer?
Our systems ship with a complementary software which will run on any windows based computer. The interconnect between our electronics and your computer is through the serial port. To load the interface software on your computer run the file VTMonitorx.xx.exe which is provided with your system, or download a spare copy from the web [link support/download], or ask for help from support@tdcollaborative.com.

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What's necessary for Viscosity Control?
All our circuit cards have either 0-4Vdc or 4-20ma analog outputs for monitoring or control. The output is viscosity and temperature in engineering units. To control, the analog outputs need to be input into a third party controller which outputs either a switch closure or an analog level for control of a proportional switch. There are literally hundreds of excellent controllers to choose among, easily procured for several hundred dollars. An excellent source for this equipment is Omega Engineering in Stanford CN. Their web address is www.omega.com.

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Why Choose TD Collaborative?
Reliability. Our patented design is simple and reliable. There are no motors, no gear pumps, no rotating seals, no moving shuttles, and no small orifices to jam or plug. Just one coil, two wires, and a vibrating cantilever beam. This elegantly simple design means more reliability and lower costs, which we pass on to you. Refer to Technology/Principle of Operation [PDF] to see how we do it.

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Do you offer demos?
We are confident of our equipment and glad to provide a 60 day free demo, provided your application fits our performance profile and you are a new user. To apply for a demo system call TD Collaborative at 781.933.6116, or email us at sales@tdcollaborative.com.

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How Does it the Vibrating Beam Viscometer Work?

Our sensor measures both viscosity and temperature directly in a process line. The viscosity sensing head has a cantilever beam coupled magnetically to a nearby coil. The coil excites the beam, then detects its vibrations magnetically. The decay rate of the oscillations depend upon the absolute viscosity of the fluid. The 300-series viscometers such as the new VSH323 eliminate the magnet on the beam, substituting a piezoelectric element for vibration detection. Beam excitation is also more robust and centered at the beam's resonant frequency.

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How it works: 300-Series Viscosity Measurement [VSH323]
The new 300 series sensing head eliminates the permanent magnet on the cantilever beam, and adds a piezo-electric element to the beam tip to measure beam vibrations. We retain the patented "hammer and anvil" technique for sensitivity and add an excitation pulse train which is tuned to the vibration frequency for better dynamic range and sensitivity. A precision Pt RTD is positioned in either the center or support post for precise, fast response temperature measurement.

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What does the rigid post do?
In order to keep the sensing head small and still make accurate measurements down to even 2 centipoise, a patented "hammer and anvil" technique is used in which a rigid post is positioned close (approximately 1mm) to the vibrating beam tip. The fluid in the gap is sheared during beam oscillation. Because it's viscous, it damps the beam oscillation, enabling measurement of fluid viscosities with oscillation frequencies of about 700 Hz. There is a visualization of this measurement technique at http://www.tdcollaborative.com/_files/HotToAnim.html. Measurement can be made from 2 to 1,000 centipoise in four overlapping range, 2-40cp, 5-100cp, 20-400cp, and 50-1000cp. Temperature can be measured from 0 degC (32F) to 180 deg C (356F).

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What are the advantages of vibrating cantilever beam measurement?
Simplicity and reliability. There are no motors, no gear pumps, no rotating seals, no moving shuttles, and no small orifices to jam or plug, just a vibrating cantilever beam.

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How is temperature measured?
Temperature measurement in the VS205 is based on measurement of the resistance of the excitation/detection coil. The Model 225, 223 and the new 323 sensors use a precision 1000 ohm platinum RTD buried inside one of the support posts on the face of the device for faster and more accurate temperature measurement.

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How is the Model 323 sensor different?
The new VSH-323 uses the same patented "hammer and anvil" measurement tip design, but the beam oscillation is induced at the beam resonant frequency. The beam magnet is replaced with a piezo-electric element, and decay is measured ratio-metrically. The advantages of this technique include greater dynamic range, elimination of the magnet, and more accuracy.

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What is the difference between the various sensors?


The VSH-223 viscometer [above] is intended for process applications with a shorter 3-inch mounting stem and a Pt RTD mounted inside the measurement cage support post. The body and screen are 316 Stainless Steel. The diameter is less than one inch. The mounting end is ¼-inch NPT male thread. We offer adaptors for direct insertion into various process lines. The VSH-323 has the same outward appearance as the VSH-223 shown above, but has a different vibrating beam excitation and detection technique which is ratio-metric. A piezo-electric element substitutes for the permanent magnet.

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What is the measurement accuracy?
Viscosity measurement accuracy is +/- two percent of full scale, however, typical accuracies are +/- one percent of full scale. The sensor can be oriented in any direction. Temperature measurement accuracy is ±0.2 degC for the VT205 and VS205 and ±0.1 degC for the 20 series viscometers such as the VSH223 and VSH323.

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What about pressure sensitivity?
The measurement cantilever beam on the face of the device inside a protective cage is freely flooded on both sides so there are virtually no pressure effects. The face of the device is thick enabling operation up to 1000 psi.

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How do you clean the sensor?
Immerse it into an appropriate solvent, then blow the measurement cage dry and wipe the outside. 20-40 PSI compressed shop air is quite effective, although gas from a can of "circuit board" cleaner also can be used.

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Why is the body so long?
The long body of our sensors thermally isolates the measurement head from the mount for more accurate temperature measurements.

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How does Temperature Stabilized Viscosity differ from Temperature Corrected Viscosity?
Our TSV systems control the measurement temperature.. A small slip stream is heated to a set temperature such as 40 or 50 degC [10 degC or more above ambient] using a safe 24 volt resistive heater with built in PID control. It enables continuous laboratory-like measurements at a stable temperature even when the process temperature is poorly controlled. The more common and less accurate Temperature Corrected Viscosity [which we also offer as a standard option] involves a software correction of the measured viscosity based on the difference between the actual temperature and the desired reference temperature. This correction is only as good as your estimate of the temperature-viscosity gradient, so large errors are possible if the actual temperature deviates substantially from the set point temperature.

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figure 2
How do I install the sensor into a Process Line?
TD Collaborative viscometers can be inserted into a process line using a simple adaptor plug [shown in gray]. The sensor adaptor is sized to whatever the bypass line diameter is, say 1.5 inch pipe [minimum 1 inch]. The standard configuration for the sensor is a ten foot (3m) cable. Longer cable runs require an extension cable.

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How is the sensor installed into a tank?
We offer an adaptor that has a protective cage for the sensor and an extension shaft on the top for direct immersion into the top of a tank. Alternatively, you can use an adaptor like the process line adaptor to insert into a wall flange on the side of a tank. The mounting shaft can be any convenient length, and can be as simple as ½" or ¾" stainless steel pipe. We will also quote a custom shop-fabricated extension.

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What about electronics for the sensors?
an end user system with display
[approximately to scale]

Electronics excites the sensor and interprets the response, so every sensor needs either an OEM circuit card or an end user system with display, such as shown above. If the circuit card is more than 3 meters from the sensor, you will also need an extension cable. In the case of the VSH323 you will always need an XC3 extension cable. The system can operate in a stand alone fashion and/or interconnected to any windows-based computer. The electronics enclosure is a combination bench top/wall mount configuration with 3½ digit high intensity displays of viscosity and temperature [model C100, C200 and C300]. Analog outputs are available for remote monitoring and/or control in either a 0-4Vdc or sourced 4-20ma format as well as a serial port output with complementary monitoring software. TTL [0-5Vdc] alarm levels are output with the C200 and C300 systems and board-level OEM systems.

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Are there OEM configurations available?
Yes. We offer Board Level OEM electronics with all the functionality of the end user systems, including software, but without the enclosure and displays. OEM board level systems require 90-240Vac 50-60Hz mains power, or ±12Vdc or ±15Vdc [100 series] or +9 to +36Vdc [200 and 300 series].

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How does the software interface work?
We offer complementary software for display of the data, field calibration, data download, data log interval settings, etc. Software operates on any windows-based computer. It includes a tabular display of viscosity and temperature with a date and time stamp and a built-in data graph option. Temperature-Corrected-Viscosity and data logging are software-selectable options. The computer display has easily set high and low alarm levels on both viscosity and temperature with color coded data entries based on proximity to alarm levels. For further details see http://www.tdcollaborative.com/products.php4

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What is the response time for viscosity and temperature?
Viscosity measurements are made every 200 milliseconds. Every two seconds the data is statistically processed and the analog outputs refreshed. Data is further processed using a rolling average of the 2 second data summaries computed at the time of the log entry. The data log interval can be set with one click at intervals from 10 seconds to 10 minutes [see illustration below]. Viscosity measurement response time typically depends more on the fluid refresh rate than on our measurement frequency unless a long logging interval has been selected. Temperature characteristic response time is 25 seconds or less. There is a graphical display recorded with our standard graphing software at a ten second log interval with a VS205 viscometer shown below illustrating the measurements observed when a room temperature [20degC] probe is plunged into 70 degC. water. 20 series viscometers such as the VSH-223 will have an even faster response.
figure 3


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Can I set the shear rate?
You cannot set the shear rate. It is approximately 5000 1/sec.

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